You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period shall be fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods, if you have ordered one or more goods as part of a single order and they are delivered uniformly; from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods, if you have ordered several goods as part of a single order and they are delivered separately; or from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last partial shipment or the last piece, if you have ordered a good that is delivered in several partial shipments or pieces.

To exercise your right of withdrawal, you must inform us ([name, address, telephone number, email address]) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached sample withdrawal form, but this is not mandatory.

To:

Nicolo GmbH
Kalkumer Straße 148
40468 Düsseldorf
Tel.: 0211 65046660
Email: info@nicolo.de

I/we hereby give notice that I/we withdraw from my/our contract of sale of the following goods:

Product description: _____________________

Ordered on: _____________________

Received on: _____________________

Name of consumer(s): _____________________

Address of consumer(s): _____________________

Date: _____________________

Consumer(s) signature: _____________________

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

The right of withdrawal for end consumers in Germany is governed by the German Civil Code (BGB). In accordance with § 355 BGB, the consumer has a 14-day right of withdrawal, provided that the contract was concluded outside of business premises or in distance selling. This means that the customer has the right to withdraw from the contract within 14 days without giving any reason.

To exercise the right of withdrawal, the consumer must inform Nicolo GmbH of their decision to withdraw from the contract by means of a clear statement (e.g. by email, letter or fax). The attached sample withdrawal form may also be used for this purpose.

It should be noted that the right of withdrawal may be excluded for certain goods, e.g. for products made to customer specifications or perishable goods. The right of withdrawal may also be excluded for services under certain conditions.

Nicolo GmbH notes that in the event of an effective withdrawal, both parties are obliged to return any services received. The consumer shall bear the costs of returning the goods, unless the delivered goods do not correspond to the ordered goods or the delivered goods are defective. In this case, Nicolo GmbH shall bear the costs of returning the goods.

The deadline for returning the goods shall commence upon dispatch of the withdrawal declaration by the consumer.